bingofun2 Privacy Policy: How We Handle Your information
This policy explains exactly what information bingofun2 collects when you access your account, make a deposit through GrabPay or InstaPay, or browse the lobby — and how we use, store and protect that information. Read this before you continue so you know what we collect, why we collect it, and what choices you have.
Account data handled with care
GrabPay, Coins. ph, InstaPay transaction records covered
Your rights explained clearly
Policy applies where local law permits
POLICY SCOPE DETAIL
What This Privacy Policy Covers on bingofun2
When you create an account or log in, we collect the information you provide directly — your name, contact details, and the credentials you set up. When you complete a transaction using GrabPay, Coins. ph or InstaPay, our system records the method used, the amount, the timestamp and the result; we do not store your full e-wallet credentials, only the transaction reference data needed to reconcile your account wallet. We also collect device and session data automatically — your browser type, IP address, pages visited and time spent — so we can maintain account security and improve how the lobby loads on your phone. Cookies and similar tools are used to keep your session active and to remember your preferences across visits. We do not sell your personal data to third parties. Data may be shared with payment processors and platform service partners only to the extent needed to complete your transaction or verify your account. This policy applies to access available where local law and eligible regions permit. If you access from a region where this service is not available under local law, this policy still governs the data collected during that access.
GrabPay
Transaction reference data from GrabPay deposits is recorded in your account history. We hold only what is needed to match the payment to your wallet — no full card or wallet credential is stored on our side.
Coins. ph
When you top up through Coins. ph, the transfer reference and amount are logged against your account. You can view this record in your transaction history after login.
InstaPay
InstaPay transfers generate a bank reference number. We store that reference alongside the credited amount so your account wallet reflects the correct balance at all times.
INSIDE VS OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every interaction on or around bingofun2 falls under this policy in the same way. Understanding the boundary helps you know when to look here and when to check the terms of a third-party service you have connected to your account.
Account Access and Login
All data collected during account creation, login and session activity on bingofun2 is fully covered by this policy. This includes the email address, password hash, login timestamps and device fingerprint stored to protect your account from unauthorised access.
Payment Transactions
Deposits and withdrawals processed through GrabPay, Coins. ph and InstaPay are covered to the extent that data passes through our system. The payment provider's own privacy terms govern data held on their side — we recommend reading those separately.
Lobby and Game Content
Your navigation inside the lobby — which game rooms you open, how long a session runs, and which categories you visit — is recorded as usage data under this policy. Game content itself is supplied by studios; their data practices are separate from ours.
Third-Party Links and Services
Any link that takes you away from bingofun2 to an external site, support tool or payment gateway is outside the scope of this policy. We have no control over how those sites collect or use your data once you leave our environment.
YOUR ACCOUNT CHOICES
Practical Actions You Can Take Under This Policy
You have real, actionable choices over the data we hold about you — and we have a clear path for each one. To review what data is stored against your account, log in and check the account settings section where your profile details and transaction history are displayed. If anything looks incorrect — a name spelled wrong, an outdated contact number, a transaction not matching what you sent — you can update it directly in the account settings fields or raise a correction request through our support channel. You also have the right to ask what categories of data we hold, why we hold them and how long we keep them. For requests that go beyond what the account dashboard shows you, our support team is the contact point. Where local law grants you the right to request deletion or restriction of your data, we will process that request in line with what the law requires and what our operational obligations allow. Response times depend on the nature of the request; we will confirm receipt and give you a realistic timeline when you get in touch.
Review Your Records
After login, your account dashboard shows profile details, transaction history and session log entries. This is the first place to check if you want to see what data is held and whether it is current.
Correct Account Details
Profile fields like your contact email and phone number can be updated directly in account settings. For changes that require identity verification — such as a name correction — contact support with the relevant documentation.
Raise a Data Question
If you want to know the specific categories of data we hold, the legal basis for holding them, or how long the retention period is, send the question through our support channel. We will respond with the current policy detail that applies to your account.
Request Data Deletion
Where local law gives you the right to request deletion or restriction of your personal data, submit the request in writing to our support contact. We will confirm what can be actioned, noting any data we are required to retain for legal or financial compliance reasons.
PRIVACY CONTACT PATHS
How to Reach Us on Privacy Matters
If your question is about this policy, your account data or a correction request, use the contact paths below. For payment-related queries — such as a GrabPay deposit not reflected in your transaction history — the same support channel applies; include your transaction reference number so the team can locate the record quickly.
Live Chat Support
Open the chat widget from any page while logged in. For privacy requests, include your account email and the specific question or action you are requesting so the team can handle it without unnecessary back-and-forth.
Email Contact
Send privacy and data requests by email to the address shown in the contact section of your account dashboard. Written requests are useful for correction and deletion requests because they create a traceable record for both sides.
Account Dashboard
Many data questions — what is stored, what transactions are recorded, what contact details we hold — can be answered without contacting support at all. Log in and check the account settings and history tabs first.
HOW WE MANAGE DATA
Data Handling, Retention and Security Practices
We apply consistent practices across account data, transaction records and session logs to keep your information accurate and protected. Security measures applied to account access include encrypted connections for login and payment flows, and session tokens that expire after a period of inactivity on your device. We do not store payment credentials for GrabPay, Coins. ph or InstaPay beyond the transaction reference data needed for reconciliation. Data is retained for as long as your account is active and for the period required by applicable financial and legal obligations after account closure — the specific retention schedule is available on request through support.
Encrypted Connections
Login, account settings and payment flows all run over encrypted connections. This applies whether you access from a phone browser or a desktop, and it covers the moment you enter your credentials through to the point your session closes.
Cookie and Session Handling
Cookies keep your session active and remember display preferences. You can manage cookie settings through your browser. Clearing cookies will end active sessions and reset saved preferences — log back in to restore your account view.
Data Retention Schedule
Account and transaction data is held while your account is open and for a period after closure in line with financial record-keeping obligations. The exact schedule depends on the data category; contact support to request the retention detail that applies to your specific records.
Policy Updates
When this policy changes in a material way, we will post the updated version at this URL and note the revision date at the top of the page. Continuing to use your account after a posted update means you have seen the revised terms — check this page if you want to confirm the current version.
POLICY FAQ
Frequently Asked Questions About This Privacy Policy
The questions below cover what we get asked most often about data, account records, cookies and how to make a request. If your question is not here, reach out through the support channel in your account.
What personal data does bingofun2 collect when I create an account?
We collect the information you enter during registration — name, email address, contact number and the credentials you set. We also record device and IP data when you log in. All of this is described in the details section of this policy above.
Does bingofun2 store my GrabPay or Coins. ph payment details?
We store only the transaction reference data — the method used, amount and timestamp — not your full e-wallet credentials. This reference is what appears in your transaction history after a deposit and is used only to reconcile your account wallet balance.
How can I see what data is held on my account?
Log in and open your account dashboard. Profile details, transaction history and session records are visible there. For data categories not shown in the dashboard, send a request to support with your account email and we will provide the detail.
Can I request that my personal data be deleted?
Yes, where local law grants that right. Submit a written deletion request through the email contact shown in your account dashboard. We will confirm what can be removed and note any records we are required to keep for financial or legal compliance reasons.
Does bingofun2 share my data with third parties?
We share data only with payment processors like GrabPay, Coins. ph and InstaPay and platform service partners, and only to the extent needed to process your transaction or verify your account. We do not sell personal data.
How are cookies used and how do I manage them?
Cookies keep your session active and save display preferences. You can adjust or clear cookies through your browser settings at any time. Clearing them will end your current session — you will need to log back into your account to continue.
How will I know if this privacy policy changes?
We post the updated policy at this URL and note the revision date at the top of the page when material changes are made. Check this page directly if you want to confirm you are reading the current version at any time.
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