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These legal terms set out the agreement between you and bingofun2 when you access our platform from an eligible region in the Philippines. Access and participation depend on local law where you are located, and by continuing to use your account you confirm that you have read and accept the terms shown here.
Our legal framework covers every part of the account relationship — from the moment you register through every session, transaction and support request. The terms apply to your account wallet, any payment activity you initiate through GrabPay, Coins. ph or InstaPay, and all content you access inside the platform. Availability of the service depends on local law and the eligible regions where we operate. We do not extend access in jurisdictions where participation is restricted, and we rely on you to confirm your eligibility before creating or using an account. If local law changes in your region, your continued access will be subject to those changes as soon as they take effect. We update these terms when our services change or when regulatory requirements shift. The current version is always the one published on this page. Where a material change affects account-wallet behaviour, payment processing through supported rails, or data retention periods, we notify you through the contact details registered to your account. Continuing to use the platform after a published update means you accept the revised terms. If a section of these terms is found unenforceable in your jurisdiction, the remaining sections continue to apply without interruption.
GrabPay transactions made through your account are covered under the payment terms in this policy. Transaction records are visible in your account dashboard after each completed session.
Coins. ph top-ups processed through your wallet fall within the scope of these legal terms. Any dispute about a Coins. ph credit should first be checked against the transaction record in your account.
InstaPay transfers linked to your account are subject to the same terms as other supported payment rails. Confirm the transfer reference in your account history before raising a query.
Understanding what falls inside and outside this policy helps you direct questions to the right channel. The four areas below clarify the boundary clearly.
All account login, registration and verification steps are governed by these terms. This includes how we handle your credentials, what happens when you request a password reset, and the conditions under which we may suspend or close an account.
Deposits and withdrawals made through GrabPay, Coins. ph or InstaPay, along with the wallet balance shown in your account dashboard, fall fully within the scope of this policy. Transaction records are our primary reference for any dispute.
The game catalogue, promotional displays and any editorial content published on the platform are produced by us and are covered by these terms. Game mechanics and results from our content studios are separate from account or payment terms.
Payment processors, game content providers and any external sites linked from our platform operate under their own terms. We are not responsible for those separate agreements, and we do not extend our legal obligations to cover third-party services.
This policy gives you specific, actionable rights over your account data and transaction history. You can review any record we hold on your account at any time by logging in and opening the transaction history section — no request to support is needed for standard records. If you find an entry that does not match what you initiated, you have the right to raise a correction request through our support channel, and we will check the record against our system logs within the timeframe set out in our response commitments. You also have the right to ask us what personal data we hold, to request that inaccurate details be corrected, and to ask about data retention periods for closed accounts. All such requests should come through the support contact listed in the policy contact section of this page. We do not charge a fee for routine data queries.
Log in and open the account dashboard to see a full list of deposits, withdrawals and wallet movements. GrabPay, Coins. ph and InstaPay transactions each carry a reference number you can use when raising a query.
If your registered name, contact email or linked payment method needs updating, go to the account settings page. Some changes require identity verification — the fields shown there will indicate what documents are needed.
If you disagree with how a term has been applied to your account, contact our support team with the specific section reference and your account ID. We log every policy question and respond in writing.
To ask what personal data we hold or to request deletion for a closed account, send the request through the contact path shown in the support section below. We confirm receipt and outline next steps in our first reply.
For legal and policy questions, use the contact paths below. Include your account ID and a clear description of the issue so we can locate the relevant record without delay. General account help, wallet queries about GrabPay or InstaPay, and game-access questions each have a dedicated route — choosing the right one gets your query to the correct team faster.
Open the chat icon from any page while logged in. For policy questions, type 'policy query' at the start of your message so the team routes it correctly. Chat is available for account-related and legal questions.
Send policy and data requests to the support email address listed in your account settings under Help. Include your registered email and account ID in the message body so we can match it to your record quickly.
The Help section inside your account dashboard contains links to the current policy documents and a form for submitting data requests directly. This is the quickest path for routine record and correction requests.
We apply consistent account-security and data practices across every part of the platform. What we collect, how long we keep it, and who can request changes are all described here so you know exactly where you stand.
We collect the account details you provide at registration, transaction records for every payment rail including Coins. ph and InstaPay, and session activity logs. Retention periods depend on legal requirements for the eligible region and are shown in the full data policy linked from your account dashboard.
Cookies are used to keep your session active after login, remember account preferences and track page performance. You can review and adjust cookie settings through the preferences panel accessible from the footer of any page on the platform.
Your account credentials are stored using standard encryption. We do not store payment credentials such as GrabPay or Coins. ph login details on our servers — those remain with the payment provider. Any suspicious login attempt on your account triggers a flag visible in your account activity log.
If you want to update the contact details associated with your account, request data deletion after account closure, or ask about how a specific term applies to your situation, the support email and account help form are the correct channels. We confirm all requests in writing.
The questions below come from account holders who wanted clarity on specific parts of our legal terms. If your question is not covered here, the support contact paths in the section above are the right place to send it.
Access depends on local law and the eligible regions where we operate. If you are in a region where participation is permitted under local law, this policy applies in full to your account, your wallet activity and all platform content you access.
The current version is always published on this page. We do not maintain older versions publicly — when terms change, the updated text replaces what was here before. The date of the last revision is shown at the bottom of the policy text.
We collect registration details, transaction records covering GrabPay, Coins. ph and InstaPay activity, and session activity logs. We do not collect payment credentials from third-party providers. Full details are in the data policy linked from your account dashboard.
Log in and open the transaction history in your account dashboard. Find the entry in question and note the reference number. Then contact support through live chat or the support email with that reference and your account ID. We check against system logs and respond in writing.
Yes. Send a deletion request through the support email listed in your account settings. Include your registered email and account ID. We confirm receipt and outline which data categories can be deleted and which must be retained under applicable legal requirements.
When a material change affects account-wallet behaviour, supported payment rails or data retention, we notify you at the contact details registered to your account. Continuing to use the platform after the published update date means you have accepted the revised terms.